Greeting visitors
Managing security and telecommunications systems
Handling queries and complaints via phone, email and general correspondence
Transferring calls as necessary
Taking and ensuring messages are passed to the appropriate staff member in time
Managing meeting room availability
Receiving, sorting, distributing and dispatching daily mail
Preparing vouchers
Handling transcription, printing, photocopying and faxing
Recording and maintaining office expenses
Handling travel arrangements
Coordinating internal and external events
Managing office inventory such as stationery, equipment and furniture
Overseeing office services like cleaners and maintenance service providers
Assisting the HR team with recruitment, onboarding and termination processes
Maintaining safety and hygiene standards of the reception area

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